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How Africa Accesses Facebook on Mobile 2014

How Africa Accesses Facebook on Mobile 2014

About a year ago, I took a look at how Africa accesses Facebook on mobile as part of a project for a course run by the ODMA (the Ogilvy Digital Marketing Academy). I sourced all of the data from Facebook’s ad planning tool and broke the data down into:

  • Total Facebook users by country
  • Total mobile Facebook users by country
  • Total mobile users accessing Facebook on Feature phones, on Android, on iOS, on BlackBerry and on Windows Phone.

Facebook recently announced that there are over 100 million people in Africa using Facebook, half of all Africans connected to the internet. And since it’s been a year since my original post, I decided it was time to relook how Africa accesses Facebook on mobile in 2014.
Last year, I mainly looked at the five countries with the largest number of Facebook users. This year, I looked at how many people were using each mobile platform to access Facebook across the continent. Here are the results:

fbandroid

  • 40,817, 600 African access Facebook on Android devices
  • This accounts for roughly 45% of mobile Facebook users in Africa
  • The number of Africans using Android devices to access Facebook has increased 244% in the past year

fbfeaturephones

  • 35,533,600 Africans access Facebook on Feature Phones
  • This accounts for roughly 39% of mobile Facebook users in Africa
  • The number of Africans using Android devices to access Facebook has increased by 19%

fbios

  • 6,209,240 Africans access Facebook on iOS devices
  • This accounts for roughly 7% of mobile Facebook users in Africa
  • The number of Africans using iOS devices to access Facebook has increased by 58%

fbbb

  • 5,778,880 Africans access Facebook on BlackBerry devices
  • This accounts for roughly 6% of mobile Facebook users in Africa
  • The number of Africans using Blackberry devices to access Facebook has increased by 3%

fbwindowsphone

  • 1,649,440 Africans access Facebook on Windows Phone devices
  • This accounts for roughly 2% of mobile Facebook users in Africa
  • The number of Africans using Windows Phone devices to access Facebook has increased by 146%

Some General Observations from the Data:

  • Compared to last year, more Africans are using Android devices (although this may include tablets) to access Facebook than Feature Phones. Bear in mind that this doesn’t mean that there are more Android devices than feature phones in Africa.
  • All the use of all mobile platforms to access Facebook grew over the past year
  • Android enjoyed triple digit growth in the majority of African countries in the study – this growth may increase in coming years as Google launches Android One in Africa
  • The number of Facebook users in Africa grew by 26% in the past year with 92% of users accessing the service on mobile devices

A Note on the Data:

All of the data used in this post was sourced directly from Facebook’s Advertising Tool. To the best of my knowledge, all of the above data is as accurate as possible at the time of originally publishing this post. If there is an error in the data, it may be my fault (please let me know if you find something wrong). If I was not at fault, then Facebook was drunk. You can find a full PDF of the data here. If you would like it in an editable spreadsheet, please let me know and I will gladly supply it.

I have tried my best to not be misleading with the data in this post. You are free to reuse any of the figures in this article but please do so in context – this is important to make both you and myself seem less stupid.

Snappy Payments

SnapScan

SnapScan is an award-winning and locally-developed app that allows customers and merchants to complete transactions by scanning a QR code on a customer’s smartphone and confirmed with an SMS sent to the merchant. And yesterday, it was officially launched into the South African market by Standard Bank.

Credit needs to be given to both developers FireID and Standard Bank for making SnapScan as open as possible. Whether you are a consumer or a merchant, you don’t need to be a Standard Bank customer to use the service. SnapScan is also completely free for consumers and the only cost to merchants is a 3% fee on each transaction.

There are no other costs for merchants to register and start using SnapScan which makes it extremely attractive to both formal and informal merchants. In South Africa, this addresses a real problem for smaller merchants who may not be able to afford the cost of setting up a POS machine combined with interrupted or unreliable connectivity.

Signing up as a merchant can be done on the SnapScan website and is quick and easy. Hopefully more and more merchants do so as the success of the service will ultimately depend on whether it catches on with local merchants.

The service has already signed on a number of merchants at local craft markets such as Neighbour Goods. This is great news for merchants as well as customers like me. From personal experience, I always run out of cash at these types of places and spend more time bumbling about like a cash-less idiot than I do enjoying craft beer and Balkan Burgers.

Using SnapScan

FireID has worked hard to make the service and the app as simple and as easy to use as possible. Once you download the app, you add the details of your credit or debit card, enter your name and you are good to go. To make a payment, all you have to do is:

  • Scan a merchant’s QR code at their point of sale
  • Type in the transaction amount
  • Enter your unique SnapScan PIN

I tested the service by paying for some Coffee at Motherland and the whole process took less than 30 seconds. It was weird not paying with actual money or a card but it was one of those magical moments when you feel like you are living in a futuristic science fiction movie.

The app also has a Find Merchant feature that let’s you search for nearby places that use SnapScan. This feature has a lot of potential, especially once more merchants sign on. In addition to being a payment app, it could also help you find new interesting places and provide merchants with an additional way to attract customers.

SnapScan is a well-designed, simple and easy to use service for both consumers and merchants. The service has a lot of potential and the developers have already hinted at some exciting future plans, including being able to use SnapScan for online payments. It’s great to see something like SnapScan developed locally. Let’s hope local merchants and consumers take advantage of it.

What Rocks:

  • Locally developed
  • Great platform for merchants and consumers
  • Use it no matter where you bank
  • Simple, slick and easy to use
  • Makes you feel like you are living in the future


What Sucks:

  • May take some time for more merchants to sign up


8 out of 10

Find out more about SnapScan and / or become a SnapScan merchant at www.getsnapscan.com and download the SnapScan app for your smartphone.

googleplay app store blackberryworld
How Africa Accesses Facebook on Mobile

How Africa Accesses Facebook on Mobile

by Adam Skikne

We’ve often heard that Africa is the next big opportunity for businesses and brands. We also heard that social and mobile are two factors that are going to shape the way that business is conducted in Africa. So with this in mind, I thought it might be worthwhile to try shed some light on how how Africa accesses Facebook, the world’s largest social network, on mobile.

It sounds like a simple question but the answer is a bit more complicated. We should all know that there are a number of social and economic factors that make each African country unique in their own right. But through data from Facebook, we may be able to shed some light on the current mobile landscape in Africa and make some predictions about how it will change in the next few years.

How Africa Accesses Facebook in Africa

How Africa Accesses Facebook in Africa

If you look at Africa as a whole, there are over 77 million Facebook users with over 51 million users who access the service on mobile. It is interesting to note that the ratio of Android to Blackberry devices in Africa is over 2:1 – (although this may include Android tablets). But this only provides a broader picture, so for your convenience, I’ve broken down the data for the five largest countries in Africa, based on the number of mobile users (a full PDF of all the data for 50 African countries can be found at the bottom of the page)

1. Nigeria

How Nigeria Accesses Facebook on Mobile

How Nigeria Accesses Facebook on Mobile

87% of Nigerian Facebookers access the social network from mobile devices. 68% of these mobile users use feature phones while another 18% use BlackBerries.

2. South Africa

How South Africa Accesses Facebook on Mobile

How South Africa Accesses Facebook on Mobile

93% of South African Facebookers access the social network from mobile devices. 47% of these mobile users access Facebook through a feature phone while another 30% use BlackBerry devices.

3. Egypt

How Egypt Accesses Facebook on Mobile

How Egypt Accesses Facebook on Mobile

FUN FACT: Egypt has the largest number of Facebook users in Africa but only the third highest number of mobile users. 45% of Egyptians use feature phones to access Facebook with another 38% using Android devices.

4. Morocco

How Morocco Accesses Facebook on Mobile

How Morocco Accesses Facebook on Mobile

Only 55% of Moroccan Facebookers access the social network on mobile. 39% of these users do so on feature phones while 37% of users use Android devices. It shouldn’t be long before the most popular way to access Facebook on mobile is on an Android device.

5. Kenya

How Kenya Accesses Facebook on Mobile

How Kenya Accesses Facebook on Mobile

85% of Kenyan Facebookers access the social network on mobile. Like Nigeria, a large percentage of these users (71%) do so on feature phones. Unlike Nigeria and South Africa, the next most popular platform is Android.

Some General Observations from the Data:

  • Feature phones are still king
  • Android’s market share is gowing in a number of a of African countries
  • BlackBerry is still prevelant but only in a select number of markets
  • iOS has found a niche in a number of markets but is not widely used
  • Microsoft should quit now or start making Android devices

A Note on the Data:

All of the data used in this post was sourced directly from Facebook’s Advertising Tool. To the best of my knowledge, all of the above data is as accurate as possible at the time of originally publishing this post. If there is an error in the data, it may be my fault (please let me know if you find something wrong). If I was not at fault, then Facebook was drunk. You can find a full PDF of the data here. If you would like it in an editable spreadsheet, please let me know and I will gladly supply it.

I have tried my best to not be misleading with the data in this post. You are free to reuse any of the figures in this article but please do so in context – this is important to make both you and myself seem less stupid.